1. Shipping and Delivery
- Hazardous Materials: Perfumes are often classified as hazardous goods for shipping (due to alcohol content). Therefore, shipping methods may be limited, and delivery times may vary compared to standard goods.
- We are not responsible for delays caused by the carrier or customs clearance processes.
2. Returns and Refunds
Due to the nature of our products (hygiene and personal care), we do not accept returns or exchanges on opened or used bottles.
- Damaged Goods: If your item arrives damaged or leaked, please contact us within [48 hours] of delivery with photographic evidence. We will arrange a replacement or refund.
- Unopened Items: Unopened items with the original seal intact may be returned within [7610423147, e.g., 7 or 14] days of delivery. Return shipping costs are the responsibility of the customer.